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TERMS AND CONDITIONS

This document describes the terms and conditions under which Cashewbay Lodge and or Cashewbay LTD will provide you with lodging and services. By making your deposit you will be accepting these Terms and Conditions for yourself and on behalf of all members of your group.

All Rates are subject to availability and or price increase until full payment is received.

Bank charges are for clients account.

Reservation and Booking:
On receiving your reservation enquiry, we will send a confirmation e-mail and invoice, within 3 days. Payment is due immediately for the reservation to be confirmed.

An initial payment of 25% is required for the booking confirmation and to reserve your booking. If your reservation is within 60 days of your arrival date then the full amount due is payable.

The balance due must be paid 60 days before your arrival date. If you fail to make this payment, Cashewbay LTD has the right to cancel your booking.

• Full payment is required 60 days prior to arrival
• 25% cancellation charge if cancelled more than 60 days before arrival
• 50% cancellation charge if cancelled 60 days or less before arrival
• 100% cancellation charge if cancelled 30 days or less before arrival
• No refund will be given to guests for late arrivals or leaving prior to booked departure date
• 3.5% commission applicable to all payments made by credit card

Group booking: The peron making the reservation is responsible for all payments including the collection or payments made by other members of the group. If any members within the group cancel, the full group booking amount is payable.

Cancellation by Cashewbay LTD: A full refund will be paid to you if for any reason it is necessary for Cashewbay LTD to cancel your holiday and Cashewbay LTD is unable to offer an acceptable alternative.

Guests under the age of 18 years must be accompanied by a person over the age of 18 years.

Travel:Cashewbay LTD is not responsible in any way for your travel arrangements or costs thereof.

A request for any special requirements must be made in writing (preferably by e-mail) and when we are able to offer the requested service, we will confirm this in writing. We cannot always guarantee special requirements, and without such written confirmation Cashewbay LTD has no obligation to fulfil your request. If you wish to amend the booking after the contract is formed, we will try to meet your request, but will be under no obligation to do so.

Insurance: You are responsible for taking out comprehensive travel and medical insurance (including dive cover if required) to cover all members of your party for the duration of your holiday. This should include insurance to pay for your holiday if for any reason you or a member of your group does not arrive or cancels, and also to cover any cancellation fees and losses of money or property during your holiday.

Refunds and Compensation: In common with most other resorts, we are not able to pay compensation where services cannot be provided, and the limit of our liability in all cases is the cost of the services not provided. Where we are unable to provide services, which have been paid for either because they are inclusive within the price paid or they have been paid for in addition to the lodging price, an appropriate refund will be made.

Fishing and Island charters :
Booking and payment for a fishing or island charter with Cashewbay LTD or third party charter is deemed acknowledgement and acceptance of following conditions:

  • Bookings and dates will only be confirmed upon receipt of payment
  • Bookings cancelled within 14 days of departure will be non refundable and transferrable to the next available date
  • Bookings cannot be transferred or cancelled within 7 days of departure
  • In the event that weather and/or sea conditions during a charter are deemed to be unsafe in anyway by Cashebay
  • LTD or it's staff, management or agents, the charter will return to more sheltered waters for the remainder of the booking.
  • Cashewbay LTD or it's staff, management or agents reserves the right to cancel or transfer a charter to the next available date at any time, up to and including the scheduled time of departure, due to actual or predicted weather conditions and/or safety concerns of any kind
  • All prices for charters will be confirmed at the time of booking
  • Lost or damaged fishing tackle on hire will be charged to the person making the booking, at purchase cost price.
  • Customers are recommended to bring there own tackle or equipment.
  • Cashewbay LTD reserves the right to change any advertised price without notice

Disclaimer:
Booking and payment for a fishing charter with Cashewbay LTD or it's agents is deemed acknowledgement and acceptance of following disclaimer.

Cashewbay LTD shall not be liable for any death, personal injury, or loss or damage to property and it is a condition of booking with Cashewbay LTD that you hereby release to the full extent permitted by law, Cashewbay LTD its employees, agents, and sub contractors from all actual or contingent liability in respect of such personal injury, death, loss or damage.

All passengers shall comply with any direction given for the safety of the boat and comfort of passengers and agree that wilful non compliance with such directions may result in an immediate return to the nearest embarkation point without refund. It is a condition of booking and undertaking a charter that any passenger indemnify Cashewbay LTD for all wilful damage caused by any such non compliant passenger.

All passengers shall be liable for any cost associated with repairs and/or replacement of the boat and/or equipment which occurs as a result of wilful damage.


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